FAQ'S
Frequently Asked Questions
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our website or the carrier's website.
Our measurement chart is given at three places. You can refer to the same and correlate with your child and choose the right size accordingly. In case you face trouble or are not able to figure it out, please contact us and allow our stylist to guide you further. - Measurement chart is coming as the last image of every product images - Measurement chart is also coming on product page while you select the age group - Size and care guide is also coming in bottom / footer of website We always recommend referring to our standard sizes / measurements before placing an order.
Our kidswear is available in a range of sizes, typically spanning from age group 3-4 to 12 to 14. Please refer to our size guide for accurate measurements.
We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 14 days of receiving it. Please check our Return Policy page for detailed information.
Yes, the safety of children is our top priority. Our products meet or exceed safety standards, and we use child-friendly materials that are free from harmful substances.
Care instructions are provided on each product page and the garment tag. Generally, we recommend, such as gentle machine wash or hand wash in cold water. Please refer our size and care guide page for more detailed information.
Yes. Just tell our team soon after order placement or while you place the order, kindly mention in note.
Yes, but only if your order hasn’t been shipped yet. We usually ship within 24 hours, so please contact us via WhatsApp or email at Olele@upmanyugroup.com as soon as possible to request changes or cancellation.
You can reach our customer support team through the contact us page, including email at olele@upmanyugroup.com or by WhatsApp at +91-9818862148. We aim to respond to inquiries within 48 hours.
Yes, we regularly run promotions and offer exclusive discounts. Check our website or follow us on instagram to stay updated on the latest deals.
Yes, we offer international shipping. Shipping rates and delivery times may vary depending on the destination. Please refer to our Shipping Information page for details.
All you need to write "hi" on our official WhatsApp number (showing as icon on page too). Rest our team will take care of everything!