FAQ'S

FAQS (FREQUENTLY ASKED QUESTIONS)

What Sizes Are Available For Your Kidswear?

Our kidswear is available in a range of sizes, typically spanning from age group 3-4 to 12 to 14. Please refer to our size guide for accurate measurements.

How To Make Sure I Am Purchasing The Right Size Outfit For My Child?

Our measurement chart is given at three places. You can refer to the same and correlate with your child and choose the right size accordingly. In case you face trouble or are not able to figure it out, please contact us and allow our stylist to guide you further. - Measurement chart is coming as the last image of every product images - Measurement chart is also coming on product page while you select the age group - Size and care guide is also coming in bottom / footer of website We always recommend referring to our standard sizes / measurements before placing an order.

How Can I Track My Order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through our website or the carrier's website.

What Is Your Return Policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item within 14 days of receiving it. Please check our Return Policy page for detailed information.

Are Your Products Safe For Children?

Yes, the safety of children is our top priority. Our products meet or exceed safety standards, and we use child-friendly materials that are free from harmful substances.

How Do I Wash And Care For The Kidswear?

Care instructions are provided on each product page and the garment tag. Generally, we recommend, such as gentle machine wash or hand wash in cold water. Please refer our size and care guide page for more detailed information.

Do You Offer Gift Wrapping Services?

Yes. Just tell our team soon after order placement or while you place the order, kindly mention in note.

Can I Change Or Cancel My Order After Placing It?

Once an order is placed, it is processed quickly to ensure prompt delivery. Therefore, changes or cancellations may not be possible. Please review your order carefully before confirming.

How Can I Contact Customer Support?

You can reach our customer support team through the contact us page, including email at olele@upmanyugroup.com or by phone at +91-9999300966. We aim to respond to inquiries within 48 hours.

Are There Any Promotions Or Discounts Available?

Yes, we regularly run promotions and offer exclusive discounts. Check our website or subscribe to our newsletter to stay updated on the latest deals.

Do You Ship Internationally?

Yes, we offer international shipping. Shipping rates and delivery times may vary depending on the destination. Please refer to our Shipping Information page for details.

What If I have More Question?

All you need to write "hi" on our official WhatsApp number (showing as icon on page too). Rest our team will take care of everything!

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Get In Touch!

We'd love to hear from you - please use the form to send us your message.

Opening Hours
Mon - Fri : 10am - 6pm
Sat : 10am - 2pm
Sun : Holiday

Address
E Block, Sector 63
NOIDA, UP
INDIA - 201307

+91-80-76534406
olele@upmanyugroup.com